Your order will be delivered within the estimated time mentioned on the product page. However, delays due to logistics, weather, or other factors may occur. You can track your shipment for real-time updates. If your order is shipped in multiple batches, separate tracking details will be provided.

If you made a mistake in your shipping address, please reply to your order confirmation email or contact us at info@homecene.com within 24 hours so we can update the details before dispatch.

Yes, you can cancel your order within 24 hours of placing it. To request a cancellation, email us at info@homecene.com as soon as possible.

We take great care in packaging our products, but if your item arrives damaged, email us at info@homecene.com with your order number and clear pictures of the damage. We'll send a replacement at no extra cost.

HomeCene is not responsible for damages that occur after successful delivery. We only replace products that arrive in damaged condition, and such claims must be reported on the day of delivery.

If you want to return an item, please review our return policy at https://homecene.com/pages/return-policy to check eligibility and follow the process.

We accept Visa, MasterCard, Apple Pay, and other major payment methods. For details, check our payment page during checkout.

Currently, we do not support cash on delivery. All payments must be made online at checkout.

Once your order is shipped, you will receive an email with a tracking link. You can use this to monitor your delivery status.

If your question wasn’t answered, feel free to email us at info@homecene.com, and we’ll respond within 24 hours.